We currently offer a lay-by service to all purchases made in-store, either in person or over the phone. (lay-by for online purchases Coming Soon!)
- Lay-by is available on full priced items only.
- A deposit of 20% is required to establish the lay-by. This amount is not refundable should you wish to cancel the lay-by.
- Regular payments are required during the term of the lay-by. These can be made either in-person or over the phone.
- The maximum term of the lay-by is 8 weeks.
- Lay-bys may be cancelled prior to their due date. If this occurs we will retain 20% of the value of the lay-by.
- Returns/Exchanges on Lay-by items, once the Lay-by is completed
- 'Change of Mind': Should you change your mind on an item you purchased via Lay-by, you have 7 days from the date the lay-by to advise us. Where this occurs you will receive a store credit only. Store Credits are valid for 3 months.
- 'Faulty Item': Where an item appears to be faulty, please contact us as soon as possible. If the item is deemed faulty and is unable/unsuitable to be repaired, an exchange, store credit or refund will be offered.
Suitability for Lay-by:
We encourage all customers to consider their financial suitability for a lay-by. By establishing a lay-by you are agreeing to the financial commitment. You are also verifying that you are able to make repayments and are able to finalise the lay-by within the specified timeframe.