Lay-by

We currently offer a lay-by service to all purchases made in-store, either in person or over the phone.  (lay-by for online purchases Coming Soon!)

Lay-by Terms:

  1. Lay-by is available on full priced items only.
  2. A deposit of 20% is required to establish the lay-by.  This amount is not refundable should you wish to cancel the lay-by.
  3. Regular payments are required during the term of the lay-by.  These can be made either in-person or over the phone. 
  4. The maximum term of the lay-by is 8 weeks. 
  5. Lay-bys may be cancelled prior to their due date.  If this occurs we will retain 20% of the value of the lay-by.
  6. Returns/Exchanges on Lay-by items, once the Lay-by is completed

  - 'Change of Mind':  Should you change your mind on an item you purchased via Lay-by, you have 7 days from the date the lay-by to                      advise us.  Where this occurs you will receive a store credit only.  Store Credits are valid for 3 months.

  - 'Faulty Item': Where an item appears to be faulty, please contact us as soon as possible.  If the item is deemed faulty and is                                  unable/unsuitable to be repaired, an exchange, store credit or refund will be offered.

 

Suitability for Lay-by:

We encourage all customers to consider their financial suitability for a lay-by.  By establishing a lay-by you are agreeing to the financial commitment.  You are also verifying that you are able to make repayments and are able to finalise the lay-by within the specified timeframe. 

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